Connecting the Tracker Card
1. Download the Chipolo app.
2. Create an account.
3. Add a Chipolo tracker, then look for "partner products."
4. Click the Ekster logo icon.
Make sure your Bluetooth is turned on
5. Pair the tracker card by holding the button on the card (this could take up to 20 seconds).
6. Test your tracker card by ringing it.
If your tracker card is not responding, you might want to try and power charge it once by putting it in direct sunlight for 20 ~ 30 minutes.
Reset the tracker card
If you can't see the 'ring to find' button, it means the tracker card and your device are not connected. To reconnect:
1. Close the app, then turn off Bluetooth and WiFi.
2. Restart your phone.
3. Turn on Bluetooth and WiFi, then start the Chipolo App.
4. Wait 10 seconds for your phone and tracker card to re-establish the connection.
Do you want to reboot your tracker? Hold the button down for ten seconds, or until you hear the tracker beep.
Remove The Tracker Card
To unpair or remove your tracker from your device, please:
1. Tap the settings button (3 small dots).
2. Tap ‘Customize Ekster.'
3. Tap 'Remove Ekster.'
4. Confirm the unpair by selecting 'Remove.'
